Policies

International Shipping

We are happy to ship orders almost anywhere in the world, however international orders do not qualify for free shipping.  Our website can currently only process orders inside the United States, so for international orders, please send us an email to sales@norton-motorsports.com with the items you are interested in and your shipping address and we will be happy to quote the shipping cost for you.

Shipping Policies

Most orders over $80 qualify for free shipping to the lower 48 states.  Additional shipping charges will apply for large items such as bodywork.  Orders that qualify for free shipping will be shipped via USPS Priority, USPS First Class, UPS Ground, or FedEx Ground at our discretion, but most items are shipped via USPS Priority Mail which will arrive in 2-3 days anywhere in the US.  If you prefer a specific shipping method, be sure to email us at sales@norton-motorsports.com, or call us at (858) 842-4595 either before you order, or right after you place your order.  Additional charges may apply for special shipping requests or international shipping.  If you require expedited shipping, please call or email us before you place your order to be sure we can accommodate your needs.

Return Policy

We are here to help you and answer any questions you have.  We will gladly help you select the right product for your needs so you can be certain it is exactly what you are looking for.  We do not get many returns because we don’t sell junk.  All of the products we sell are carefully selected to be the best products or best value available.  We’ve done all the trial and error for you, so you can trust that anything you buy from us is not only a good deal, but it’s an awesome product.  However, if you do purchase something and would like to return it, simply send us an email to sales@norton-motorsports.com to request an RMA #.

We can offer a full refund or store credit for items that are returned in new, unused condition, with all tags and packaging included within 30 days of purchase.  We are able to offer the best prices on the best equipment because our overhead costs are low, but this means that if you want to return something, please don’t install it and test it first.  We have to be able to resell the item as new or we cannot offer a full refund.  If the item is in in new condition but the packaging and/or tags are missing, there will be a 20% restocking fee so that we can resell the item as an open box item.  All returns are subject to our discretion.  Shipping costs and credit card processing charges will not be refunded unless the return is due to our mistake.

Some items are not eligible for return.  These items include anything that has been installed or used, race bodywork, special order items or items ordered with specific size/color such as brake lines.

Warranty Policy

All product warranty is the sole responsibility of the product manufacturer.  No written or implied warranty is made by Norton Motorsports on any product we sell, nor any recommendation we offer.  All product information, pictures, and descriptions provided by Norton Motorsports or available on our website are for reference only and are not a guarantee.  Norton Motorsports cannot assume any responsibility for any property damage, personal injury, labor or other injury or cost arising out of the use of any product we sell.  Norton Motorsports shall not, under any circumstances, be liable for any special, incidental or consequential damages, including but not limited to damage or loss of goods or property of the purchaser or others which may arise and or result from the sale, installation or use of any products sold by Norton Motorsports.  By purchasing or installing a product from Norton Motorsports, the purchaser agrees to all of these terms.

If you have a problem with something you purchased from Norton Motorsports that you believe to be a manufacturer defect or other manufacturer warranty issue, please review your product documentation for product warranty information.  You can also contact us by email at sales@norton-motorsports.com or telephone at (858) 842-4595 and we can assist you in getting in touch with the product manufacturer to help get your problem resolved.

Company Info

Norton Motorsports
12925 Brookprinter Place, Suite 200
Poway, CA 92064
(858) 842-4595
sales@norton-motorsports.com